CatchaCRM vs ServiceM8
ServiceM8 prices by how many jobs you run in a month with unlimited users on its paid plans (the free plan is one user); CatchaCRM prices by plan and includes users up to a cap. The table below is read from ServiceM8's own pricing and feature pages, and any capability they do not publish is marked as such rather than guessed.
How the two are sold.
CatchaCRM
- Pricing model
- Flat monthly price per plan
- Entry price
- From A$79/mo, users included
- Charged per seat
- No — users are included up to the plan cap
- Best for
- Trades and service teams that also want pipeline, marketing and a support desk
List prices shown. A 50% launch offer runs until 31 January 2027; see the pricing page.
ServiceM8
- Pricing model
- Per job volume per month, not per user
- Entry price
- Free plan at $0/mo (1 user, 30 jobs/month); paid plans from $29/mo (50 jobs), with higher tiers at $79, $149 and $349/mo (AUD, GST included)
- Charged per seat
- No — unlimited users on paid plans; the free plan is one user
- Best for
- Field service trades running jobs and invoicing
CatchaCRM prices are the list prices on our own pricing page. ServiceM8 figures are what ServiceM8 published on the pages listed at the foot of this page.
What each one does out of the box.
Where ServiceM8 does not publish an answer on its own site, the cell says so rather than guessing.
| Capability | CatchaCRM | ServiceM8 |
|---|---|---|
| Quoting | Yes | Yes |
| Invoicing | Yes | Yes |
| Job scheduling and dispatch | Yes | YesIncluding Urgent Dispatch |
| CRM sales pipeline | Yes | PartialQuote follow-up and AI helpers |
| Marketing and review requests | Yes | PartialAutomated feedback requests after a job; Mailchimp sync listed |
| Support ticketing | Yes | PartialInbox turns emails into job cards |
| Inventory and purchasing | Yes | PartialBundles, barcode scanning, automated supplier price import and supplier invoice import |
| Accounting integration | PartialXero: contacts, invoices and timesheets. No MYOB or QuickBooks link | YesXero, QuickBooks Online and MYOB (MYOB listed in one plan table) |
Swipe the table sideways to reach the ServiceM8 column.
Prices last checked 15 October 2026; feature details last checked on the dates shown in Sources.
Neither one wins every job.
Who should stay with ServiceM8
- Your crew is big and your job count is low. ServiceM8 charges by jobs per month with unlimited users on its paid plans, so extra staff add nothing to the bill.
- You need invoices and payments pushed into Xero, MYOB or QuickBooks Online. ServiceM8 lists Xero, QuickBooks Online and MYOB, though MYOB appears in one plan table only.
- You want to start at no cost. ServiceM8 publishes a free plan; CatchaCRM gives you 21 days before a card is needed.
Switch to CatchaCRM if
- You want a sales pipeline with real stages sitting behind the jobs, not quote follow-up and AI helpers.
- Support tickets with SLA timers, queues and escalation rules matter to you as much as the jobs do.
- You would rather pay one flat monthly price with users included than a bill that moves with job volume.
Try it against your own jobs for 21 days.
Pick an industry blueprint at signup and the workspace is built before you log in. No card needed to look around.
Sources
Prices last checked 15 October 2026; feature details last checked on the dates shown below. Every ServiceM8 figure above was read from the pages listed here on the date shown beside each. Vendors change pricing and packaging without notice — check the source before you decide.
- https://www.servicem8.com/au/pricing — read 15 October 2026
- https://www.servicem8.com/au/feature-overview — read 5 September 2026
- https://www.servicem8.com/au/features-quoting-invoicing — read 5 September 2026
- https://www.servicem8.com/au/tour — read 5 September 2026
ServiceM8 and the other product names on this page are trademarks of their respective owners, used only to identify the products compared. CatchaCRM is not affiliated with or endorsed by them. Competitor details were taken from the vendor's public pages on the date shown and may have changed since; check the vendor's site before deciding. Comparisons are made in good faith from each vendor's public pages; if you spot something out of date, email hello@catchacrm.com and we'll correct it.