Customers, orders and follow-ups beyond the cart.
Online retailers who need a real customer record behind the storefront. Install the E-commerce blueprint and CatchaCRM pre-builds your pipeline, fields and catalog — then runs your quotes, invoices, jobs and follow-ups in the same flat-priced system.
Sound familiar?
Customers are order numbers
No unified profile means no idea who your best buyers actually are.
Wholesale handled in inboxes
B2B and bulk enquiries quoted by email with no pipeline.
Stock in two places
Store stock and warehouse stock disagree; overselling follows.
What installs the moment you pick it.
Pipeline stages
- Enquiry / First Order
- Quote (Wholesale)
- Order Confirmed
- Picked & Packed
- Shipped
- Delivered & Reviewed
Custom fields
- Customer Segment — dropdown
- Wholesale Terms — text
- Lifetime Value — currency
Starter catalog
- Flagship Product Bundle
- Wholesale Carton — 24 Units
- Shipping & Handling
Every item flows into quotes, invoices and deal values automatically.
Built for how e-commerce actually works.
- Product catalog, orders and customer profiles unified
- Wholesale quoting pipeline beside your retail flow
- Multi-warehouse stock with bin locations
- Review invites and win-back campaigns built in
Plus everything in CatchaCRM
Quoting & invoicing with GST and BAS-ready reports, bank feed reconciliation, dispatch board, support tickets, email & SMS comms hub, AI writing tools, workflow automation and multi-tenant security — one flat price from A$39/month, users included.
Blueprints are stackable — run E-commerce alongside any other template in the same workspace, and swap anytime without losing records.
Your e-commerce workspace, live in ~2 minutes.
Pick the E-commerce blueprint during signup and start the 21-day free trial — no card required to look around.