Hospitality and events blueprint

Bookings, functions and suppliers without the binder.

Hotels, event venues, caterers and function coordinators handling enquiries through to event day. Rooms, reservations and event bookings are all records you can report on.

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Sound familiar?

01

Enquiries answered too slowly

Function enquiries sit in a shared inbox while the couple books somewhere else.

02

Run sheets rebuilt every event

Supplier details, order forms and schedules recreated from scratch each time.

03

Deposits and balances untracked

Who paid the deposit, and what balance is due when, is nobody’s job.

The Hospitality and events blueprint

What installs when you pick Hospitality and events.

Choose it during signup and the workspace is already shaped like your business — no blank CRM to configure first.

Pipeline stages Booking Pipeline

  1. 1New Enquiry
  2. 2Availability Checked
  3. 3Proposal/Quote Sent
  4. 4Tentative Hold
  5. 5Contract/Deposit Requested
  6. 6Confirmed
  7. 7Pre-Arrival Communication Sent
  8. 8Checked In
  9. 9In-Stay Upsell
  10. 10Checked Out
  11. 11Post-Stay Follow-up/Review Request

Custom fields on top of the standard ones

FieldType
Event Typedropdown
Guest Countnumber
Budget Per Headcurrency
Total Room Nightsnumber
Deposit Percentagenumber
Liquor Licence Expirydate

Records it adds extra record types beside contacts, deals and jobs

  • Rooms / Spaces
  • Reservations
  • Event Bookings
  • Guest Preference Profiles

What it looks like in CatchaCRM.

Screenshots of the Blueprint Configuration screen for the Hospitality blueprint in the CatchaCRM demo workspace. It shows what the blueprint sets up before you add any records.

Blueprint Configuration screen for the Hospitality blueprint in CatchaCRM, Custom Entities tab, showing the record types it adds and a sample of their fields.
The Hospitality Custom Entities tab: the record types this blueprint adds, with a sample of the fields on each.
Blueprint Configuration screen for the Hospitality blueprint in CatchaCRM, Custom Fields tab, listing the extra fields it adds to standard records such as leads.
The Hospitality Custom Fields tab: the extra fields this blueprint adds to standard records such as leads.
Blueprint Configuration screen for the Hospitality blueprint in CatchaCRM, Pipelines tab, showing the pipeline stages and their probabilities.
The Hospitality Pipelines tab: the sales pipeline stages and probabilities this blueprint sets up.

Built for how hospitality and events businesses actually work.

  • Rooms, reservations and event bookings in one system
  • Deposit and balance invoicing, with payment reminders you can switch on
  • Supplier purchase orders and bills tracked per event
  • Post-event review invitations sent by an email or SMS sequence you set up

Blueprints stack. Run Hospitality and events alongside any other blueprint in the same workspace, up to the number your plan lets you activate, and switch later without losing records.

Related blueprints

Venues and events6 stages · New Enquiry → Event Completed Cleaning5 stages · New Enquiry → Active Client General business4 stages · New → Proposal

See all 25 blueprints →

Your hospitality and events workspace, live in about two minutes.

Choose Hospitality and events when you sign up and start the 21-day free trial. No card needed to look around.

Start 21-day free trial Book a guided demo