Plans, faults and billing — carrier-grade, small-team sized.
Regional ISPs, WISPs and telecom resellers running service plans and support queues. Install the Telecom / ISP blueprint and CatchaCRM pre-builds your pipeline, fields and catalog — then runs your quotes, invoices, jobs and follow-ups in the same flat-priced system.
Sound familiar?
Recurring billing by spreadsheet
Hundreds of monthly services invoiced by hand — errors both directions.
Outage comms ad hoc
Faults tracked in chat threads; affected customers hear nothing.
CPE fleet untracked
Routers and radios in the field with no record of who has what.
What installs the moment you pick it.
Pipeline stages
- Lead / Coverage Check
- Plan Selected & Signed
- Installation Scheduled
- Service Active
- Support & Faults
- Renewal / Upgrade
Custom fields
- Service Plan — dropdown
- CPE Serial — text
- Service Address — text
Starter catalog
- Fixed Wireless 100/20 Plan
- Standard Installation
- Managed Router Rental
Every item flows into quotes, invoices and deal values automatically.
Built for how telecom / isp actually works.
- Recurring subscriptions bill every service automatically
- Outage fault tracking with SMS notifications to affected customers
- CPE and equipment tracking per customer site
- Usage-based SMS/voice billing engine for telco workloads
Plus everything in CatchaCRM
Quoting & invoicing with GST and BAS-ready reports, bank feed reconciliation, dispatch board, support tickets, email & SMS comms hub, AI writing tools, workflow automation and multi-tenant security — one flat price from A$39/month, users included.
Blueprints are stackable — run Telecom / ISP alongside any other template in the same workspace, and swap anytime without losing records.
Your telecom / isp workspace, live in ~2 minutes.
Pick the Telecom / ISP blueprint during signup and start the 21-day free trial — no card required to look around.